Company Terms and Conditions
Reservations and payment
Deposit of 40% is required to secure your reservations, gorilla and chimp permits in case the client is tracking .To secure reservations on a trip departing within 60 days, a full payment is required.
Late booking fee.
Fees of $150 for additional communications, faxes and instant mail costs may apply if reservations are made between 20-60days prior to the date of departure
Cancellation must be made in writing to Shield Safaris and travel Ltd.Land prices and subject to the following cancellation charges based on a number of days before the departure date.
More than 60days ..........$300
Between 20 to 59days ............50%
Less than 20days ............ 100%
There is no refund for any unused portions of the tour program once tour has commenced.
Revisions and Changes
A fee of $100 per booking for each change on revisions made 60days prior .59 days or less, cancellation charges may apply.
All tour prices are based on rates known at the time of printing and are subject to change without notice if such rates change prior to departure.
Standard accommodations are based on double occupancy with private bath at hotels, lodges and camps. Single rooms are subject to a supplemental charge and cannot always be guaranteed due to limited numbers of rooms. Therefore tour members in single rooms may have to share accommodation, although generally not available to lodges, may be requested. Children under age of 8years in Kenya cannot be accepted at any of the free hotels.
Parts of tour may involve altitude up to 7000 feet and driving over rough, dirt and dusty roads. Any physical disability that may require special attention as treatment must be reported in writing at the time of making reservation. Passage may be refused to any one whose state of health or physical conditions render them, in the opinion of the tour company or its suppliers, unfit.
Expenses and terms not mentioned in the Nineraries or brochure are not covered , including but not limited to: Passport, visa and immunization charges, meals outside stated lodges, beverages such as tea or coffee served with meals, laundry and pressing service, items of a personal nature, baggage handling , transportation to any hometown and gratitude to driver guides.
Shield Safaris is an independent company and its officers, shareholders, employees, successors, agents doesn`t own or operate any entity which is to or does provide goods and services for your tour package. Shield Safaris purchases transportation [by aircraft,coach,train,sea or river vessel or otherwise],Hotel and other lodging accommodations,restaurants,ground handling and other services from various independent suppliers [including from time to time other independently owned and managed shield safaris and travel Ltd. All such persons and entities are independent contractors. As a result Shield Safaris is not liable for any negligent or willful act of any such person or entity or any third person.
All vouchers, contracts and tickets issued by Shield Safaris or its agents are issued subject to current tarrifs,terms and conditions under which the services and provided by such hotels,airlines,bus,railroad and tour companies. Shield Safaris cannot be held responsible for any additional costs incurred by the passenger due to missed, canceled or delayed flights. These costs will be borne by the tour member.
By the acceptance of vouchers, contracts or ticktes,the tour member agrees to the foregoing and also agrees that neither Shield Safaris nor its affiliates shall be or become liable or responsible for any loss,injuryof person, damage of property or otherwise in connection with the accommodations, transportation or other services, resulting directly or indirectly from acts of God /Nature, dangers incident to the bush ,the sea, by fine,machinery,actual or intended wars, whether declared or not hostilities, civil disturbances,strikes,riots,thefts,sickness,quarantines,medical or custom regulations,defaults,delays or cancellation or of changes itinerary from causes beyond the control of Shield Safaris.
Anyone not utilizing the pre-arranged transportation is responsible for the cost of any substitute on alternative transportation. No change in the itineraries is expected, however we reserve the right to make them if necessary. Because of the unforeseen circumstances in transportation schedules, the land portion of our tour may be occasionally extended or curtailed. Shield Safaris cannot be responsible for changes of itinerary.
Shield Safaris reserves the right to accept or retain anyone as a passenger on its trip or to cancel a trip. After refunding all partial and full payments, Shield Safaris has no other obligations to passengers on canceled trips. Unused portions of itineraries are not refundable. The payment of the deposit or any other partial or full payment for a safari or tour reservation constitutes agreement and consent to all provisions of the conditions and general information contained in the brochure or customized itineraries.
Please be aware that during your participation in a shield Safari tour, certain risks and dangers may arise, including, but not limited to the hazards not traveling in undeveloped areas, travel by boat, train, automobile, aircraft or other means of conveyance, the forces of nature, political unrest and accident or illness in remote regions without means of rapid evacuation or medical facilities. Also be aware and clearly understand that shield Safaris will not have liability regarding provisions of medical care or the adequacy of any care that may be rendered.
YOU ARE VOLUNTARILY PARTICIPATING IN THESE ACTIVITIES WITH THE KNOWLEDGE OF THE DANGERS INVOLVED AND HEREBY AGREE TO ACCEPT ANY AND ALL RISKS.
As Lawful consideration for the agreement with Shield Safaris to participate in such trips and activities you hereby agree that you will not make a claim against Shield Safaris or sue for bodily injury, emotional trauma, death and or property damage, however caused, as a result of your participation in the Shield Safaris and its employees from all claims, actions and demands that you may have for bodily injury, death, or property damage arising from you participating in a tour.
This release of liability and assumption of Risk agreement is entered into on behalf of all members of your family including minors accompanying you. This agreement is binding on your heirs legal representatives and assigns. If any portion of this agreement is unenforceable, the remaining portions shall remain in full force and effect.